“I was so impressed about how an agency worked with people who just needed an ear to hear and a heart to understand. I decided I wanted to be a part of such a wonderful place in which to share and grow…” Jan
Are you looking for a volunteer opportunity that will improve your life as well as help others deal with life’s challenges? As a crisis line volunteer, we will teach you crisis management techniques, develop your listening skills, and enhance your interactions with family, friends and co-workers. Our crisis line specialists are the empowering link, helping our callers through some of life’s most critical moments by providing a caring human connection, a trained listening ear, and a connection to resources. We are also looking for bilingual (Spanish/English) volunteers for our Spanish line. All necessary training provided (42 hour training program). After training, we ask for a minimum of four hours every other week. We are located in North Dallas.
1. Complete application online or download to complete and return
2. Return application:
Attn: Thomas Hutter
P.O. Box 800742
Dallas, Texas 75380
Office: (972) 233-0866 | FAX: (972) 233-2427
3. CONTACT Staff member will contact you
Crisis Line Volunteer Training Information
GOALS FOR THE COURSE: The primary goal is to teach the skills necessary for telephone crisis intervention and listening skills. Personal growth and enrichment are inherent to the program. To reach optimum skill level, all lectures and skill groups must be attended and the textbook should be read carefully.
FORMAT: The classroom component (schedule below) includes lecture, discussion and skill group sessions (about 30 hours). Additional components of the training include observation session(s) and supervised internships (12 hours). There is also text material reading requirements outside of class.
All courses are available for bilingual (Spanish/English) volunteers.
VOLUNTEER COMMITMENT: CONTACT asks a minimum of two four-hour shifts each month, with an option to serve a weekly shift. Continuing education opportunities are offered and required throughout the year at no charge, along with annual re-certification. We ask that you serve at least 100 hours.
COST: $40 or $30 for students and senior citizens (55 +), to help defray costs of background check and training materials. If the fee is an obstacle to your volunteering, please let us know as we do have scholarship funds available.
Internships available for undergraduate and graduate level students in psychology, social work, marketing, and counseling programs.
What Qualities does CONTACT seek in applicants?
Dependability, compassion, empathy, patience, a desire to learn, a non-judgmental disposition, committed, punctual, open-minded, available, personable, respectful, considerate, reliable, responsible, …and present.
CONTACT Crisis Intervention Training Schedule
Winter 2015 (January – Long Weekend)
January 16th, 17th, 18th, 19th (Friday – Monday): 9AM – 5:30PM
Spring 2015 (March)
March 7th, 14th, 21st, 28th (Saturdays): 9AM – 5:30PM
Summer 2015 (May – June)
May 28th, 30th & June 2nd, 4th, 6th, 9th, 11th (Tuesdays, Thursdays and Saturdays)
Tuesdays & Thursdays: 6:30PM – 9:30PM
Saturdays: 9AM – 5:30PM
Volunteer orientation is on Thursday, January 8th from 6:30PM – 7:30PM.
To register for a class or receive additional information, contact Thomas Hutter at 972-233-0866, ext 311 or via email at email@example.com.